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When Clients Go Too Far: Utilizing Client Grievance Forms
When working with a client that has concerns or complaints, documentation is more important than ever. Learn from Client Relations Specialist Rena Alexander about how DoveLewis implemented a client grievance form for these situations.
Managing Negative Reviews During COVID-19
Online review platforms are a part of veterinary clinics like never before. Learn from Brand Marketing Specialist Molly Laird, and Client Relations Specialist Rena Alexander, about how DoveLewis is managing negative reviews during COVID-19.
Rabbit Gastrointestinal Syndrome: A Clinical Review
Gastrointestinal stasis is one of the most commonly treated conditions in rabbits, especially in the emergency setting. Often GI stasis is seen as a result of poor husbandry, however other underlying…
Critical Care Management of the Exotic Patient (Part One): Avian and Reptiles
Companion animals come in all shapes and sizes; feathers, scales and fur. Part one of this two part series will focus on the critical avian and reptile patient. Presented by Patient Care and Educational Specialist Sarah Harris, CVT, VTS(ECC), you will…
Critical Care Management of the Exotic Patient (Part Two): Rabbits, Ferrets and Small Mammals
Small mammals seeking veterinary care are not limited to cats and dogs. The final part of this series will focus on the exotic small mammal patient. Presented by Patient Care and Educational Specialist Sarah Harris, CVT, VTS(ECC) you’ll learn basic…
Venipuncture Technique in Tortoise
Utilizing your teammates to help with difficult or unusual patients is crucial in veterinary medicine. Review a recent case with Patient Care and Education Specialist Sarah Harris, CVT, VTS (ECC), about how technicians worked together to collect blood…
Creating an Exotics Exam Toolbox
Preparing for exotic patients is important to limit stress and unnecessary handling. Learn from Sarah Harris, CVT, VTS(ECC) about the supplies you should have on-hand to care for these patients.
Triaging Exotic Patients
At DoveLewis, we are seeing more exotic patients than ever before. Lean from Patient Care and Educational Specialist Sarah Harris, CVT, VTS(ECC) about gathering patient history and triage tips for exotic species.
Avian Emergencies Part Two: Common Emergencies and Procedures
Just as with dogs and cats, there are many different types of emergency presentations that you might see during an avian veterinary visit. To learn about the avian physical exam and gaining a…